You can nominate an individual as the authorised person to send money on your behalf.


Please follow the instruction below to authorise.

Every time the authorised person visits a branch/agent to send money, he/she needs to present a valid photo ID and also your personal information e.g. full name, DOB and address.

The authorised person cannot:

You cannot:

We, Hai Ha Money Transfer, hold the right to reject, cancel or refuse the transaction sent by the authorised person if we suspect there is a violation of privacy and unusual activity using your identity as a remitter. If this situation happens, we will contact you by phone/email to resolve the matter.

We also hold the right to seize the authorisation sending on behalf of you from the authorised person without your persmission if we suspect the authorised person is conducting unusual remittance activities.