Beneficiaries in India need to provide the documents below in order to be able to receive the fund, different payout method requires different identification document.

1. CASH PICK UP

Available currency: INR

Time frame: within 1 hour

Pick up from over 10,000 locations which available from Monday to Friday / 9:30 AM - 5:30 PM

• Muthoot Finance
• Manappuram Finance
• Muthoot Forex
• Ahalia
• Catholic Syrian Bank

The beneficiary must present either one of the acceptable IDs below

• Original valid Passport
• Driver License
• RBI approved Government IDs like Aadhar Card, Ration Card with Photo, Voters ID

The display name on the document must match the provided beneficiary's name by the sender. A valid transaction number must also be present at the pickup location in order to retrieve the transaction detail.

2. BANK CREDIT

Available currency: INR

Time frame:

• ICICI Bank: within 2 hour
• Other banks: same business day

No limit on the receiving amount.

The correct beneficiary's bank account detail must be provided by the sender when creating the transaction; the bank account detail should include bank name, IFSC code, bank account number, and bank branch. Please be aware that incorrect bank account detail may cause a delay of the fund being credited to the beneficiary account.

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